Bedside Manner Blog

There are countless ways you can make the patient experience better by using language that neither scares nor confuses. Many words should be stricken from office jargon or substituted with euphemisms. The more innocuous the terms used, the better the patient will feel about the procedure. Each practitioner needs a personal list of taboo words and field-specific terminology. There are good and bad ways to give patients information. In general, avoid technical terms. While these terms make the doctor appear learned, they are often confusing to the patient suddenly required to learn a new ...