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BEDSIDEMANNER.INFO
BECAUSE PATIENTS JUDGE YOUR SKILLS BY YOUR BEDSIDE MANNER
BECAUSE PATIENTS JUDGE YOUR SKILLS BY YOUR BEDSIDE MANNER
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Bedside Manner Blog
(2015/06/02)
Practitioners who perform procedures that are either boring or frightening to most patients should find treatment humor extremely helpful. This material doesn’t work for treating patients under general anesthesia - I do hope that is obvious.
When explaining your procedure to a patient, you can get a good laugh or at least set the tone away from seriousness with this offering:
DOCTOR
“During this procedure there will be absolutely no pain (pause) for me and my staff.”
You emphasize absolutely. This line provides a great use of the unexpected to engende ... | |